Behind the Scenes at Caffe Cream: Quality, Teamwork & Passion

What does it take to run one of the UK’s most loved independent dessert cafés? At Caffe Cream, it starts with people; from the baristas and kitchen crew to the managers and founders.

The Morning Ritual

Long before the first customer walks in, our teams at New Brighton and Birkenhead Park are already at work. Coffee machines are warmed. Cookies are baked. The day’s ice cream is checked for texture and flavour. It’s a rhythm built on consistency and pride.

Every day in New Brighton and Birkenhead Park starts with a coffee

Passion in Every Scoop

Our ice cream is made in small batches, using traditional techniques and British ingredients wherever possible. No shortcuts. No compromises. Whether it’s a classic like Vanilla Bean or a seasonal special like Sticky Toffee Pudding, we aim for perfection in every scoop.

Team Culture Makes the Difference

What keeps customers coming back? It’s not just the desserts—it’s the team behind them. Many of our staff have grown with the business. They’re trained, trusted, and genuinely care about what they do.

We invest in training, leadership, and culture, so every shift runs smoothly and every customer feels welcome.

The UK's best ice cream is right here on the Wirral

Proudly Made in Wirral

Everything we do is rooted in Wirral, but our customers come from far and wide. That mix of local pride and national recognition is what drives us to keep improving.

At Caffe Cream, you’re not just getting great food—you’re seeing the result of quiet hard work and team spirit, every day.